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Privacy Policy

Last Updated: 16th October 2025
This Privacy Policy explains how Marée & Meridian (“we,” “us,” or “our”), registered in India, collects, uses, stores, and protects your personal information when you use our services, including:
  • Visiting our website https://www.mareeandmeridian.com
  • Booking or enquiring about our luxury river cruises, private train journeys, and curated travel experiences
  • Engaging with us via emails, social media, or marketing campaigns
If you have questions about how we handle your personal information, please get in touch with us at privacy@mareeandmeridian.com.

1. Key Highlights

  • Information We Collect: We collect information you provide directly (e.g., contact details, booking preferences) and automatically (e.g., IP address, browser, device).
  • Sensitive Information: We do not collect sensitive personal information, such as health or religious details.
  • Sharing: We only share your information with service providers needed to operate our services or as required by law. We do not sell your data.
  • Cookies: We use cookies and similar technologies to enhance your experience and analyse website traffic.
  • Your Rights: You can access, correct, or request deletion of your personal information, and withdraw consent where applicable.

2. Information We Collect

Personal Information You Provide

We collect personal information when you:
  • Make bookings or enquiries for river cruises, private train journeys, or travel experiences
  • Subscribe to newsletters or updates
  • Participate in surveys, contests, or events
  • Contact us for support or information

Examples include:

  • Name, email, phone number, mailing address
  • Travel preferences, booking history, special requests
  • Feedback or reviews

Automatically Collected Information

We may collect certain information automatically when you visit our website or use our services, including:
  • IP address, device type, operating system, browser type
  • Pages visited, clicks, referral URLs, session times
  • Approximate location based on IP address

Cookies & Tracking Technologies:

Cookies, pixels, and similar technologies help us improve website functionality, performance, and user experience. You can manage cookies via your browser settings.

3. How We Use Your Information

We use your personal information to:
  • Provide, manage, and enhance our luxury cruise and train services
  • Respond to enquiries, requests, and feedback
  • Send updates, promotional offers, or marketing communications (where consented)
  • Analyse trends to improve our services and customer experience
  • Prevent fraud or unauthorised activity
  • Comply with applicable laws and regulations
We process your information only when we have a legitimate reason, such as consent, contractual necessity, legal compliance, or legitimate business interest.

4. Sharing Your Information

We may share your information in the following cases:
  • Service Providers: Third-party partners who assist us in operating bookings, marketing, and analytics
  • Legal Requirements:When required by law, court order, or government authority
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
We do not sell personal information to third parties.

5. Your Rights

Depending on applicable Indian laws, you may have the right to:
  • Access your personal information
  • Correct inaccuracies in your data
  • Request deletion of your data
  • Withdraw consent for processing (where applicable)
  • Opt out of marketing communications
To exercise your rights, contact us at info@mareeandmeridian.com. We may need to verify your identity before fulfilling requests.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information. However, no electronic system is 100% secure, so we cannot guarantee against unauthorised access or misuse.

7. Retention of Information

We retain personal information only as long as necessary for the purposes described or as required by law. Once no longer needed, data is securely deleted or anonymised.

8. Children

Our services are intended for users aged 18 and above. We do not knowingly collect information from minors. If you believe we have collected data from a minor, please contact us to request deletion.

9. Cookies & Tracking

Cookies and similar technologies are used to:
  • Ensure website functionality and security
  • Analyse traffic and user behavior
  • Personalise user experience and marketing communications
You can manage cookies via your browser settings.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on our website or communicated directly. We encourage you to review it regularly.

11. Contact Us

If you have questions or concerns about this Privacy Policy, or to exercise your rights:
Email: privacy@mareeandmeridian.com
Address:
Marée & Meridian
A-1, Block A, Vasant Kunj Enclave
New Delhi – 110070, India